Shipping and Returns
Most orders ship within one business day. We ship most items using the U.S.P.S. They usually offer the lowest rates and have been very reliable.
A special note concerning orders involving screws:
Bulk box orders will not come in their original packaging. They are repackaged to save on freight. The brochures that are available on the website show 1 pound and 5 pound jars of screws. When you order screws from us they will not come in a plastic jar. We try to ship everything loose in a cardboard box or padded envelope. This allows us to save on freight and pass the savings on to you.
And, we do not include a free bit with any screw order. The reason for this is simple. There is no such thing as a free anything. Any seller who offers a "free" bit is actually charging more for the screws. We prefer to keep our prices as low as possible. So if you need a bit please buy one. We sell those too!
ReturnsReturn any item, for any reason, within 30 days for a full refund. After 30 days if you need to return something please contact us and we may be able to help you out. Unless we made a mistake in fulfilling your order we do not pay for return shipping. Please check your order carefully before making a purchase.
Free shipping on all orders of $25 or more in the U.S.A.
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